Paradym Partners Help centre

Getting started

Finding your way around

Use the sidebar, search, notifications and guided tours to get where you need to be.

Every page in Paradym Next shares the same frame: a sidebar on the left and a top bar across the page. Learning these once means you can find anything, from anywhere.

The sidebar

The sidebar lists everything you can use, grouped into sections.

SectionPages
(top)My Workspace, My Tasks, Submissions
SupportSupport, Issues
ReportingDashboard, My Reports
PlanningInbox, Portfolio
Product ManagementInitiatives, Objectives, Roadmaps
DeliveryIntake Queue, Projects
Context & AgentsAgent Packs, Applications, Knowledge Bases
GovernanceAI & Models, Applications, Delivery, Knowledge Bases, Planning, Reporting, Support
AdministrationDepartments, Members, Roles & Permissions, Teams

You only see the sections your role and your workspace include, so your sidebar may be shorter. See Understanding roles.

Counts beside pages

A number beside a page tells you how much is there:

PageWhat the number counts
My TasksItems that need you now.
SupportOpen tickets assigned to you.
InboxClusters waiting to be triaged.
PortfolioItems still in planning.
Intake QueueItems still in the queue.
ProjectsProjects that are not complete.
Agent Packs, Applications, Knowledge BasesHow many your workspace has.

Open, close and collapse

  • Select a section heading to fold it away or open it again. The section you are working in always stays open.
  • Select the collapse button to shrink the sidebar to icons when you need more room. Hover over an icon to see its name.
  • On a phone or small screen, the sidebar is behind the menu button.

Search lets you jump straight to a page or an item, or ask Next a question.

  1. Select the search box in the top bar (Search or ask a question…), or press ⌘K on a Mac, Ctrl+K elsewhere, or / when you are not typing.
  2. Before you type, search offers:
    • Recent — the last few things you opened.
    • Create — Start a submission, or Raise a portfolio item if your role allows it.
    • Settings — switch between light and dark themes, or Open settings.
    • Go to — shortcuts to the main pages you can access.
  3. Start typing. Search finds matches as you type, even with small spelling mistakes.
  4. Use ↑ and ↓ to move through the results and Enter to open one, or press Esc to close.

What search finds

Shown asWhat it finds
Planning › PortfolioPortfolio items, by title.
Planning › InboxIdea clusters (for people who triage).
Delivery › Intake QueueIntake items.
Delivery › ProjectsProjects.
SubmissionsYour own submissions.
My workYour tasks and sign-offs.

The first option after you type is always Ask … about “your text”, which sends your question to Next. See Asking Next.

Notifications

The bell in the top bar shows a dot when something new needs your attention — a review assigned to you, a reply, a task.

  1. Select the bell to open Notifications. Unread notifications have a blue dot.
  2. Select a notification to go straight to the related item.
  3. Select Mark all as read to clear the dots.

You can also receive notifications by email or in your browser. See Your profile and settings.

Ask Next

The Next button at the top right of the top bar opens Next beside the page you are on, ready to answer questions about your work. See Asking Next.

Your account menu

Select your name at the bottom of the sidebar to:

  • Switch workspace, if you belong to more than one. See Signing in.
  • Open Settings for appearance, language and notifications.
  • Sign out.

Guided tours

Most pages have a short guided tour that points out each part of the page and explains what it does.

  • A page offers its tour the first time you open it.
  • To replay a tour, select the help (?) button in the top bar to open Guided tours, then choose a tour. The list shows the tours for the page you are on, plus the App basics tour, which you can replay at any time.
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